Just a brief grumble here:

For the last year or so I’ve been entertained by a humorous work of fiction from O2 Ireland: their supposed roaming agreements with various Argentinian Mobile Phone operators.  Said document proclaims that various services (such as the ability to make a phonecall, or use GPRS) are available to Irish O2 customers travelling in Argentina.  This is quite simply not true.

I just spent 40 mins on hold to the O2 customer support in Ireland.  They proclaim that I can make calls, and that there is an issue with my mobile phone – despite being able to hear a spanish voice (from the mobile operator) telling me that I am not permitted to make calls.  Obviously this means that my phone has learnt to speak spanish and is playing a little trick on me.

Interestingly enough, I can receive calls and (usually) send/receive texts – it’s just making calls that my phone has decided to refuse.

Also rather interestingly: no one else has complained.  When I suggested that the reason no one else has complained was because they were unable to make calls, my suggestion was rejected as ludicrous.

So I’m stuck with an online grumble.  I never thought the day would come, but I believe the time has come for me to switch back to vodafone.  At least their roaming claims are not works of fiction.

(For the googlers: O2, Movistar, Personal, Ireland, Argentina, Roaming).

Popularity: 6% [?]