O2 Ireland Roaming in Argentina does not work


Just a brief grumble here:

For the last year or so I’ve been entertained by a humorous work of fiction from O2 Ireland: their supposed roaming agreements with various Argentinian Mobile Phone operators.  Said document proclaims that various services (such as the ability to make a phonecall, or use GPRS) are available to Irish O2 customers travelling in Argentina.  This is quite simply not true.

I just spent 40 mins on hold to the O2 customer support in Ireland.  They proclaim that I can make calls, and that there is an issue with my mobile phone – despite being able to hear a spanish voice (from the mobile operator) telling me that I am not permitted to make calls.  Obviously this means that my phone has learnt to speak spanish and is playing a little trick on me.

Interestingly enough, I can receive calls and (usually) send/receive texts – it’s just making calls that my phone has decided to refuse.

Also rather interestingly: no one else has complained.  When I suggested that the reason no one else has complained was because they were unable to make calls, my suggestion was rejected as ludicrous.

So I’m stuck with an online grumble.  I never thought the day would come, but I believe the time has come for me to switch back to vodafone.  At least their roaming claims are not works of fiction.

(For the googlers: O2, Movistar, Personal, Ireland, Argentina, Roaming).

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  1. #1 by Bricky on February 5, 2009 - 12:54 pm

    A quick update on this:

    Last time I was home (in Ireland), I bought prepay sims from 3, Vodafone, and Meteor. With the intention of switching to whichever one of them worked best in Argentina.

    Well none of them worked. Not at all. So I’m stuck with O2 :(

    • #2 by Bricky on February 9, 2009 - 3:34 pm

      I received a ‘Welcome to Argentina’ text from O2 yet again yesterday. Since then outgoing calls have been working.

      Maybe, just maybe, they’ve fixed this?

  2. #3 by Bricky on January 31, 2010 - 5:47 am

    Well, it worked for a few weeks, but hasn’t worked since.
    I can still send/receive SMS messages, but phone calls, mms, and data are all off limits unfortunately.

    This is still better than any other Irish mobile operator (which don’t work at all), but not the full functionality that O2 claim.

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